At NoLeakOS, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our anti-forwarding system for Telegram channels.
1. Information We Collect
1.1 Account Information
When you register for NoLeakOS, we collect:
- Email address (for account access and notifications)
- Full name (first and last name)
- Password (encrypted and securely stored)
- Language preference (English or Spanish)
- Marketing communication preferences
1.2 Telegram Integration Data
To provide our anti-forwarding protection service, we collect:
- Telegram user IDs of channel members
- Telegram usernames (when available)
- Channel activity logs (joins, leaves, warnings, blocks)
- Message forwarding attempts and suspicious activity
- Bot API tokens (encrypted and stored securely)
1.3 Subscription and Payment Information
When you subscribe to NoLeakOS:
- Subscription plan details (monthly or annual)
- Stripe customer ID and subscription ID
- Payment information is processed and stored by Stripe (we do not store credit card details)
- Billing history and invoices
1.4 Technical Information
We automatically collect:
- IP address and login timestamps (for security purposes)
- Browser type and operating system
- Session information and authentication tokens
- System logs and error reports
2. How We Use Your Information
We use your personal data for the following purposes:
2.1 Service Delivery
- Providing anti-forwarding protection for your Telegram channels
- Detecting and blocking unauthorized content forwarding
- Monitoring channel activity and generating security reports
- Managing user permissions and access control
2.2 Account Management
- Creating and managing your NoLeakOS account
- Authenticating your login with secure tokens
- Sending login codes and password reset emails
- Providing customer support and technical assistance
2.3 Billing and Subscriptions
- Processing subscription payments through Stripe
- Managing subscription renewals and cancellations
- Sending billing notifications and invoices
- Handling refund requests and payment disputes
2.4 Communications
- Sending essential service emails (login codes, security alerts, subscription updates)
- Sending marketing emails (only if you opted in during registration)
- Notifying you about critical system announcements
- Responding to your support inquiries
Note: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any promotional email. However, you will continue to receive essential account-related emails (login codes, billing updates, security notifications).
3. Data Storage and Security
3.1 How We Protect Your Data
We implement industry-standard security measures to protect your personal information:
- All passwords are hashed using bcrypt encryption
- Sensitive data (API tokens, credentials) are encrypted at rest
- All connections use HTTPS/TLS encryption
- Regular security audits and vulnerability assessments
- Access controls and authentication tokens with expiration
- Database backups with encryption
3.2 Data Retention
We retain your personal data for as long as necessary to provide our services:
- Account information: retained while your account is active
- Channel activity logs: retained for up to 12 months for security purposes
- Billing records: retained as required by law (typically 7 years)
- Deleted account data: permanently removed within 30 days of account deletion
4. Data Sharing and Third Parties
We do not sell your personal data to third parties. We only share data with trusted service providers necessary to operate our service:
4.1 Service Providers
- Stripe: Payment processing and subscription management (PCI-DSS compliant)
- Telegram API: Bot integration and message monitoring
- Email service providers: Transactional and marketing email delivery
- Cloud hosting providers: Secure data storage and application hosting
4.2 Legal Requirements
We may disclose your information if required by law, legal process, or government request, or to:
- Comply with legal obligations
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our Terms & Conditions
5. Your Privacy Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your account and associated data
- Data Portability: Request transfer of your data to another service
- Objection: Object to processing of your data for marketing purposes
- Restriction: Request restriction of data processing under certain conditions
- Withdrawal of Consent: Withdraw marketing consent at any time
To exercise any of these rights, please contact us at info@noleakos.com. We will respond to your request within 30 days.
6. Cookies and Tracking
NoLeakOS does not use cookies or tracking technologies for marketing or analytics purposes. We only use essential session cookies required for authentication and security, which are automatically deleted when you close your browser.
7. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
8. Children's Privacy
NoLeakOS is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at info@noleakos.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Sending an email to your registered email address
- Posting a notice in the CRM dashboard
- Updating the "Last updated" date at the top of this policy
Your continued use of NoLeakOS after changes are made constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We are committed to resolving any privacy concerns you may have. We will respond to all inquiries within 48 hours and work to address your concerns promptly and transparently.
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